Problems of modern life

[oursin]

Honestly, renowned department store that I will not name:

If you send me an email saying that, having approved the estimate, I need to pay for the new carpet (and the various appurtenances thereunto) by phone, I naively expect that there will be somebody answering the phone before I've been waiting listening to it ring for over 20 minutes. (Not even a ghastly robo-voice telling me to hold the line over maddening tinny music.)

What is this that this thing is? Could you not have some secure website link?

Aaaargh.

Another bit of personal life admin today didn't get done, because looking more closely at the letter, this was the financial institution that has nothing relevant to the matter on its website, suggests you call them to discuss the options, and this brought back the memory of last year when I was holding the line for 40+ minutes. As I was in the process of baking bread and needed to break off to put loaf in oven, turn oven down after a short period, remove loaf and turn over to bake for a final 10 minutes, I decided that I wasn't even going to start the process and would just have to put it off.

Comments

[thistleingrey]

I take inappropriate joy in putting such calls on speakerphone so that I can keep my hands. If the other end comes on while I'm working on something, well, I've had to yell across the room for a minute only the once so far.

(I get cramps bad enough to drop the phone if I don't use the speakerphone feature and put the device down, which is what led me to it at first, but....)